I just purchased Microsoft Office 2011 for Mac last week. Outlook CONSTANTLY crashes. I have tried everything uninstall and re install twice, rebuilding main identity. I am so frustra. As a point of info, I support one site with 80 Mac users with Outlook 2011 and an Exchange 2010 server, and by & large, they are all chugging along. HEAVY mail usage throughout every workday. So, no: Outlook for Mac should not be 'crashy' but it can happen with a corrupt database. Make sure your AV software.excludes. the Outlook database. The thought at the time was that the file was damaged, and we would run the Outlook repair database utility: 1 - Quit all applications. 2 - Hold to long press the Option key and start Outlook 2011 application or open the Application Folder after that click on Microsoft Office 2011 Folder then Double click on Microsoft Database Utility app.
Strange issue here. I have a client who uses Outlook 2011 on a MacBook. He uses an IMAP account and every 7-10 days it tries re-downloading all the emails again.
The mailbox itself will be working absolutely fine, then one day when outlook is opened it randomly says at the bottom that it's downloading all the emails again (think he has around 1500 emails in his inbox).
It usually gets to around 400-450 downloaded, then Outlook hangs and crashes.
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The only fix I've found for this was to make it download headers only for all emails (usually this is on but excludes the inbox). When it's set to only download headers for all folders, it doesn't crash, but emails then take an age to view, and they're not patient enough for that
I can't see any reason why Outlook feels the need to try and re-download every single email again, so if this was fixed then I suppose Outlook wouldn't keep crashing.
So far I've tried:
Re-installing office
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Deleting the profile and then adding it back in
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Moving emails to an Archive (.olm) so that the mailbox is smaller